Frequently Asked Questions/Policies

If you have a question that wasn't answered here, feel free to contact us at 224.324.4333
What is Woodcrafters?

Woodcrafters DIY Studio, inc. is the exciting new venue where your inner crafter can break loose. We offer a wide variety of personalized wood signs and crafts which can be completed as “do-it-yourself” (diy) projects in the social atmosphere of a “Woodcrafting Studio”.

Who can participate?

Our workshops are ideal for ages 8 to 108, and no previous crafting skill is needed. Our project offerings are constantly being updated, so you can come back again and again for social outings, team-building activities, scout projects, birthday parties, ladies’ night out, and more.

How long are workshops/events?

Teen and adult events are scheduled in 3 hour blocks. For children’s parties (ages 8-12), we offer shorter events of 1.5 hours, and provide pre-stained wood to help the kids get to the fun of personalizing their project more quickly. On the day of your workshop or event, please arrive 10 minutes early, so that you can look around at examples of stain and paint color combinations.

Will I get dirty?

We offer studio aprons, but we cannot guarantee that you won’t get some paint or stain on you. We use a latex based paint that should wash out.

How do I register for a scheduled workshop?

You can view our available workshop dates here then look through the projects. Select your sign, enter in the EXACT WORDING you would like customized (please double check your spelling!) Add to cart and you are ready to go! We prepare your customized materials in advance, so you must select your sign online and check out for us to add you to our workshop and have your custom artwork ready.

Sharing a project/ "watching"

We do allow guests to share a project, but anyone attending without creating a project of their own is required to register (and purchase a seat) as a “helper”. Given the intimate size of our studio, we cannot allow anyone to come and “watch” the workshop without purchasing a seat.

How do I plan my own event?

We require a minimum of 12 people to reserve the entire studio, but can also accommodate smaller groups if you are willing to share the studio with another simultaneous event or workshop.

Hosts must have each guest register with their project choice and personalized text in advance so that their specifications can be prepared. Contact us to set up a unique event that your guests will love!

Will my project look exactly like the images online?

Keep in mind that each piece of wood has unique characteristics, so no 2 projects will come out exactly the same. There will be knots, differences in grain, and some variability in how stain absorbs into each piece, giving character and a rustic chic quality to the backdrop of your creation. Our trained staff will lead you through the process, teaching you techniques and assisting you along the way as you bring your materials to life with your own creative touches.

I like your products, but can’t make it into the studio. Can I purchase one pre-made?

YES! Select a sign from our projects, customize it if needed and select “BUY IT MADE”. We’ll have your sign ready for PICK UP within a week. All orders are as shown unless otherwise requested. Perfect for wedding gifts, housewarming, or just because! We can create a unique item for your home or as a special gift. **At this time we are only accepting local orders and are not shipping our signs, PICK UP ONLY.

Where are you located? Where do I park?

We are located in Evergreen Center in downtown Arlington Heights. We are surrounded by a variety of restaurants and businesses in the heart of town. Feel free to park in the Plaza parking lot, village garages or on surrounding streets as time limits allow.

28 S. Evergreen

Arlington Heights, IL 60005

Studio Policies

Registration

Prior to registering for a workshop or private event, crafters should look through the gallery of their chosen date to select an available project. Once you know what you’d like, click the on the item and fill out the form with your information, make sure to put the EXACT WORDING you would like customized (please double check your spelling!). Add to cart and you are ready to go! We prepare your customized materials in advance, so you must select your sign online and check out for us to add you to our workshop and have your custom artwork ready.

Cancellation Policy

Due to the custom nature of our projects, registration fees are non-refundable. If you must cancel, you will be offered a credit to use on another date. Changes may be made to your project specifications up until 72 hours prior to your event. After that time, a $10 artwork fee will be charged.

We reserve the right to cancel a workshop if registration is less than 4 people. If needed, we will contact you to reschedule.

Private Event Policy

We require all crafters to register and provide complete customization information for their project at least 72 hours in advance so that we can prepare the materials for your event. When you contact us to host an event, you will be charged a $65 deposit. The remainder of the balance must paid 72 hours prior to your event. Hosts may pay for the group in total or have guests pay individually when they register.

If you need to cancel your private event, you may reschedule it for another date based on studio availability. However, payments made are non-refundable. In this circumstance, please contact us as soon as possible so that we can best accommodate your needs.

Project Change Request

If you would like to make changes to your project within 72 hours of your workshop, we would be happy to accommodate your request for a $10 artwork fee. Changes made prior to 72 hours are done free of charge.

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Location

28 S. Evergreen
Arlington Heights, IL 60005